What is This Course About?

• Problem solving and decision making concentrate on using analytical and creative skills to solve problems using a simple step by step process that can be used in any problem situation.

• Improving the effectiveness of decision making by using a systematic approach to select the best alternative results from the problem solving analysis

• You will discover that problem solving need collective thinking and more than one brain should be engaged to create the best results. This leads to study teams!

• The secret of successful teams lies in the team members. This course aims to make you a better team member by looking at:

• How team work
• What makes a successful team?
• Ways to improve a team’s performance.

• You will understand the importance of working as team and the impact of team spirit on achieving organization goals.
  • You will gain greater insight into why team succeed or fail.

   

   

By the end of this course you will get a clear understanding of two important subjects which will help to develop your career. The following topics will be covered:
 
• Background to Problem Solving
• Setting the Problem Statement
• Analyze the Problem in Detail
• Identify Likely Causes
• Define Actual Causes
• Types of decisions:
• Yes or no decisions
• Choose from a list
• Creative, ground breaking decisions
• The decision making process:
• INITIATE - Deciding what to decide
• CRITERIA - Defining exactly what you want
• EVALUATE - Evaluating the options available
• SELECT - Selecting the best option
• How teams work
• What is a team?
• What is teamwork?
• Teams and groups
• Team norms and Team roles
• How teams succeed
• Why teams fail?
• Improving your team.

 

Mr. Ibrahim Morsy is a Training consultant, with more than 30 years experience in the field of training and personnel development. He was graduated as a Production Engineer from Alexandria University in 1964. Get hold of M. Sc. degree in Statistical Quality Control in 1969. Mr. Morsy worked in the field of training and human recourses since 1977. From that time he trained thousands of young men and ladies in Egypt and Gulf countries.

Participants could be anyone who has to work with others to achieve a common goal. In general these sectors are targeted to participate:

• Individual contributors
• Staff assistants
• Team leaders
• Supervisors
• Managers
• Executives
• People involved in Marketing and Sales activities
• Media Relations
• Public Relations
• Customer Service and Customer Care
• Digital Media and Advertising
• Public Relations and Market Research
• Software Developers
• Marketing and Project Management Consultants
• Freelancers
• Editors and Publishing Houses
• Private Schools, Institutes and Universities
• NGOs and Non-Governmental Societies.

• English for presentation and handouts
• Arabic / English for delivery and discussions
  

• This program will take place at one of the five-star hotels according to availability (Ramses Helton, Sheraton Cairo Hotel, Cairo Marriott Hotel, Fairmont Heliopolis hotel Cairo and Le Meridien Heliopolis Hotel).
• 5 Days for 25 hours
• 9:30 am till 03:00 pm

• Payment should be before the course
• Egyptians: Cash or cheque in ALVO name.
• Non-Egyptianss: transfer to ALVO in the following account:

• Bank name: CIB Commercial International Bank
• Bank address: 40 LebaNon st. El Mohandessen, Giza, Egypt
• Account name: ALVO
• Account number: 3850300744

• 20 % discount for registration and full payment 20 Days before the date of the course.
• 10 % discount for registration and full payment 10 Days before the date of the course.
• Send four participants and take the fifth for free.