What is This Course About?

• The intention of this seminar is to get you familiarized with the professional skills needed in any sales situation you may face.

• This will enable you to conduct successful calls with confidence and to get the most out of the basic and advanced principles of selling.

• You will also acquire all the skills required to manage your business through effective planning and time control.

• This program uses a learning design called behavior modeling. This is different from traditional training methods in several ways:

• It avoids the teaching of theory. Instead, this method teaches how to deal with specific real life problems that sales people frequently have within their work environment.

• It actively involves the participants. Better than just setting and listening.

• It goes beyond giving the participants the skills needed to sell, but to build their confidence in using those skills by practicing them in real selling situations.

• It is designed to meet the special needs of our market in which salespeople will work with kind of problems they will face every day on the job.

• It offers the sales man several models to select and enable him to choose and control his behavior to suit the sales situation facing him.

 

    After successful completion of this seminar participants will be able to

Understand who customers are.

Their roll as Sales Representatives.

Apply the basic principles of communications.

Master the fundamental selling skills, which are basic to any sales situation. They are:

• Determining Needs.
• Supporting uncovered needs. 
• Selling Benefits.
• Closing on achieving call objectives.

Conduct a successful Initial Call.

Pre call planning.

Conducting the call.

Closing on call objectives.

Cope with different sales situations.

Handle different customer attitudes.

Deal follow-up to the closing stage.

Professional Skills:

• Handling objections.
• Creating need awareness.
• Selling against competition.
• Presenting business solutions.
• Selling to group of people, sales presentations.

Building the TRUST

• Mr. Ibrahim Morsy is a Training consultant, with more than 30 years experience in the field of training and       development. He was graduated as a Production Engineer from Alexandria University in 1964. Get hold of M. Sc. degree in Statistical Quality Control in 1969. Mr. Morsy worked in the field of training and human recourses since 1977. From that time he trained thousands of young men and ladies in Egypt and the Gulf countries.

• Newly experienced sales representatives or any staff member who want to build a career in sales can benefit from this course.
•  Also, an interested experienced salesman can attend this program to discover more skills that could be used in some tricky sales situations.

This program is very much useful for the following sectors in sales.

• Individual contributors.
• Staff assistants.
• Team leaders.
• Supervisors.
• Managers.
• Executives.
• People involved in Marketing and Sales activities.
• Customer Service and Customer Care.
• Public Relations and Market Research.
• Marketing and Project Management Consultants.
• Freelancers.
• Editors and Publishing Houses.
• NGOs and Non-Governmental Societies.

• English for presentation and handouts
• Arabic / English for delivery and discussions
  

• This program will take place at one of the five-star hotels according to availability (Ramses Helton, Sheraton Cairo Hotel, Cairo Marriott Hotel, Fairmont Heliopolis hotel Cairo and Le Meridien Heliopolis Hotel).
• 5 Days for 25 hours
• 9:30 am till 03:00 pm

• Payment should be before the course
• Egyptians: Cash or cheque in ALVO name.
• Non-Egyptianss: transfer to ALVO in the following account:

• Bank name: CIB "Commercial International Bank"
• Bank address: 40 LebaNon st. El Mohandessen, Giza, Egypt
• Account name: ALVO
• Account number: 3850300744

• 20 % discount for registration and full payment 20 Days before the date of the course.
• 10 % discount for registration and full payment 10 Days before the date of the course.
• Send four participants and take the fifth for free.